Terms and conditions of use

Welcome to our online mail order store! We, Helion Power Studio Ltd, a company registered in UK, 178-180 Monton Road, Eccles, Manchester, CRN 09933215 and our associates provide services to you subject to the following conditions. If you visit or shop within this website, you accept these conditions. Please read them carefully.

PRIVACY

We treat all information you enter as strictly confidential. We don’t ask you for personal information unless we truly need it. We don’t share your personal information with anyone except to comply with the law, develop our products, or protect our rights. We don’t store personal or credit / debit card information on our servers unless required for the on-going operation of one of our services. All sensitive data communication is encrypted by secure 256-bit SSL layer.

ELECTRONIC COMMUNICATIONS

When you visit our website or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

REFUND AND EXCHANGE POLICY

If you change your mind about the products you have purchased from us, we will refund the purchase price or exchange those products as agreed with you subject to the following conditions: items must be returned within 15 days of purchase with the original receipt or other proof of purchase; the returned items must be unused, complete, with original packing in a resalable unmarked condition. You can not return goods for exchange or refund, if they were made to order or clearly personalised. All goods shown with user-selectable options belong to this category.

COPYRIGHT

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations and software is the property of ours or our content suppliers and protected by international copyright laws.

TRADE MARKS

Our trademarks and trade dress may not be used in connection with any product or service that is not ours, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits us. All other trademarks not owned by us or our subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by us or our subsidiaries.

LICENSE AND SITE ACCESS

We grant you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with our express written consent. This license does not include any resale or commercial use of this site or its contents: any collection and use of any product listings, descriptions, or prices: any derivative use of this site or its contents: any downloading or copying of account information for the benefit of another merchant: or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent. You may not frame or utilize framing techniques to enclose any of our trademark, logo, or other proprietary information (including images, text, page layout, or form) without express written consent. You may not use any meta tags or any other "hidden text" utilizing our name or trademarks without our express written consent. Any unauthorized use terminates the permission or license granted. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to our home page so long as the link does not portray us, our associates, or our products or services in a false, misleading, derogatory, or otherwise offensive manner. You may not use any logo or other proprietary graphic or trademark as part of the link without express written permission.

YOUR MEMBERSHIP ACCOUNT

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use our website only with involvement of a parent or guardian. We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.

REVIEWS, COMMENTS, EMAILS, AND OTHER CONTENT

Visitors may post reviews, comments, and other content: and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. We reserve the right (but not the obligation) to remove or edit such content, but does not regularly review posted content. If you do post content or submit material, and unless we indicate otherwise, you grant us and our associates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant us and our associates and sublicensees the right to use the name that you submit in connection with such content, if we choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post: that the content is accurate: that use of the content you supply does not violate this policy and will not cause injury to any person or entity: and that you will indemnify us or our associates for all claims resulting from content you supply. We have the right but not the obligation to monitor and edit or remove any activity or content. We take no responsibility and assume no liability for any content posted by you or any third party.

RISK OF LOSS

All items purchased from us are made pursuant to a shipment contract. All outgoing parcels are insured up to purchase value, or other amount if requested so by customer. Parcels not delivered or returned by speditor within thirty days since its shipping are considered lost.

PRODUCT DESCRIPTIONS

We and our associates attempt to be as accurate as reasonably possible. However, we do not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. Displayed colors may by somewhat different due to different color calibration and settings of monitors and computer systems. If a non custom-made product offered by us is not as described, your sole remedy is to return it in unused condition.

PRODUCT AVAILABILITY

All products with prices shown are normally available in five business days if not marked otherwise in the product description. Any expected delivery dates specified on our website, or in all other communication channels, are given for information purposes only and without any warranty. As the availability of goods and shipping time depends on circumstances beyond of our control we reject any claim arising out of this title.

PRODUCT WARRANTY

All products are covered by a 36-months, non transferable warranty for parts and labor. If a unit is found to be defective please first contact us by e-mail to arrange a product return for repair, refund or exchange. Warranty claims are considered in 14 days since we receive an item.

PAYMENT

An order is considered paid when the funds are registered on our bank account. Therefore we strongly recommend to pay by bank transfer (SEPA). Otherwise we are not responsible for possible delays caused by actions, or lack of actions, taken by third parties involved in payment processing. Settlement of transactions by credit card and e-transfer is carried out via Dotpay.pl

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

THIS SITE IS PROVIDED BY US ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM US ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.

APPLICABLE LAW

By visiting our website you agree that the laws of the United Kingdom, without regard to principles of conflict of laws, will govern these Terms of Use and any dispute of any sort that might arise between you and us or our associates.

SITE POLICIES, MODIFICATION, AND SEVERABILITY

Please review all of our policies posted on this site. These policies also govern your visit to our website. We reserve the right to make changes to our site, policies, and these Terms of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.